Accessibility conformance report for
https://usa.proraso.com/
Last updated: 17/08/2026
With this partial declaration we intend to provide more details about the current state of compliance ofour website with the UNI CEI EN 301549 standard..
Introduction
We want everyone, including people with disabilities, to be able to use our service easily. This document explains what we do to make it accessible and to comply with laws and standards such as the European Accessibility Act or the WCAG.
Ludovico Martelli S.p.A is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to be able to successfully use our service.
This document describes the accessibility features of https://usa.proraso.com/, how we meet the requirements of the European Accessibility Act, the EN 301549 standard, WCAG 2.2, the ADA and Section 508, and what we are doing to maintain and improve accessibility. This statement covers only https://proraso.com/.
We regularly review this information as we improve https://usa.proraso.com/.
Overview
Service description
The website https://usa.proraso.com/ is the official digital platform of the Proraso brand. The service offers users informative and interactive content dedicated to shaving and beard care, including:
- Product catalogue: browsing of shaving product lines, beard care products and accessories;
- Store/Barber Locator (“Find a barbershop”): a search feature for partner barbershops and physical points of sale in the area;
- Editorial and brand content: informative sections on the brand’s history, practical shaving tips and dedicated in-depth articles;
- Customer support and contacts: a contact form and channels for requesting information from support.
- Language switch: In the top bar, you can switch at any time from the Italian version (ITA) to the English (ENG), Spanish (ESP), German (DEU), French (FRA) or Polish (POL) version and vice versa.
- Market switch: In the top bar, you can switch at any time from the European market to the United States (US) or Canadian market, updating the site’s content and localization.
We strive to make https://usa.proraso.com/ simple to use for everyone. Here is an overview of how to navigate and use our service when using assistive technologies or special configurations:
Users can explore products and content through the main menu located in the page header, or by navigating directly to the individual information sections, use the dedicated text field by entering an address or postal code to find the nearest barbershops on the map, and send messages to customer service by filling in the relevant contact forms.
It uses the standard interaction methods of the operating system and assistive technologies.
If you need further explanations on how to use any part of https://usa.proraso.com/, please contact our support for personalized assistance. We aim to provide any additional description or explanation necessary for the correct operation of the service.
Accessibility conformance
(How we meet the requirements)
We have evaluated https://usa.proraso.com/ against the requirements of the European Accessibility Act (including, where necessary, its local implementation), the ADA, WCAG 2.2, and Section 508, and it is:
Perceivable
- Content is shown in a clear and logical order that assistive technologies can interpret.
- Instructions do not rely solely on elements such as shape, color, size, position or sound.
- Content adapts correctly to screen orientation, keeping display and functionality consistent.
- Where present, the purpose of input fields is clearly communicated to assistive technologies.
- Information is not conveyed by color alone, or a clear text or symbol is also provided.
- Information is presented as text, not as images of text, unless necessary.
- Content adapts correctly when screen size changes, when a two-dimensional layout is not required.
- Important components have sufficient color contrast against adjacent elements, in all their different states.
- Changing text spacing does not cause loss of information.
- Where present, content shown on hover or focus does not disappear unexpectedly and can be easily dismissed.
Operable
- Users can move freely with the keyboard and are never trapped within a component.
- Where present, single-character keyboard shortcuts do not cause unexpected actions.
- There are no time limits, or the user can control or extend them when necessary.
- Moving content has controls to pause or manage it.
- There is no flashing or blinking content that could cause seizures.
- Every screen has a title that indicates its purpose.
- Content can be reached in more than one way.
- Headings and labels clearly describe content and functionality.
- Elements that receive keyboard focus are always visible on screen.
- All functionality can be used without complex gestures.
- Functionality does not trigger immediately on touch, can be cancelled, and does not require a prolonged press.
- The name read by assistive technologies matches the visible label text.
- All functionality works without requiring device or user movement.
- All functionality works without requiring dragging actions.
- Interactive elements have a clickable area large enough to be used easily.
Understandable
- Every page has a defined language that is used consistently.
- Where present, changes in language within the text can be recognized by assistive technologies.
- Keyboard focus on an element does not cause unexpected changes.
- Activating an element does not cause unexpected changes.
- Navigation options are always in the same position within the service.
- Repeated interface elements are always the same and easy to recognize.
- Help and support options are consistent throughout the service.
- When an input error is detected, the field with the error is identified and explained in text.
- Input fields have labels or instructions when necessary.
- When an input error occurs, guidance for correcting it is provided, where possible.
- We write content in clear and simple language.
Robust
- Standard technologies are used that assistive technologies can interpret.
- Status messages can be read by assistive technologies without moving focus.
We have tested https://usa.proraso.com/ with the most common assistive technologies across a wide variety of operating system-browser configurations:
- Screen readers (such as NVDA and JAWS on Windows, VoiceOver on Mac and iOS) to confirm that all interactive elements are correctly announced and can be used.
- We also test screen magnification and high-contrast modes.
We aim for compatibility with current versions of the major assistive technologies. Our code follows the best practices outlined in WCAG 2.2 and EN 301 549 for a robust implementation, which means it should remain accessible as technology evolves.
Standard: based on the above, we apply the most recent WCAG 2.2 AA and EN 301 549 criteria to ensure accessibility. Compliance with these standards creates a presumption of conformity with the requirements of the EAA, the ADA, and other regulations based on the same technical standards.
Ongoing monitoring and maintenance
For us, accessibility is not a one-time commitment, but an ongoing process. Here is how we ensure that https://usa.proraso.com/ remains accessible over time:
- Our accessibility coordinator, who oversees the accessibility of https://usa.proraso.com/ can be contacted at this email address: accessibility@ludovicomartelli.com.
- With the support of AccessiWay, on 17/08/2026 we carried out an external, expert-led manual audit to verify our accessibility conformance. We maintain a cycle of ongoing testing and improvement, with recurring support to ensure that comprehensive audits, including manual testing by professionals using assistive technologies, are carried out at least once a year.
- We use automated testing tools built into our development process to promptly identify the most common accessibility issues (such as missing alt text or form labeling). Every code update goes through these checks.
Feedback and Contacts
We are glad to receive your suggestions on how to improve https://usa.proraso.com/. If you find problems or have suggestions, contact us by email or mail. Please explain the details of the issue so we can help you.
We greatly value input from our users, especially when they let us know that something is not working. If you have difficulty accessing any part of https://usa.proraso.com/, if you encounter an accessibility problem, or if you have suggestions for improvement, please let us know.
Email: accessibility@ludovicomartelli.com
Company address: Via Faentina, 169/12 – 50014 Fiesole (FI)
When you contact us, please provide as much detail as possible about the problem (which page or feature, what happened, and which assistive technology you were using, if applicable). We will try to acknowledge your feedback within 15 business days and will do our best to resolve the issue quickly or to inform you of our progress.
Enforcement: If you believe that your accessibility concerns have not been adequately addressed, you have the right to file a complaint. We sincerely hope to resolve any issue together with you before it reaches this stage.
Document history: This document was last reviewed and updated on 17/08/2026. We plan to review it at least annually, or whenever significant changes to the service occur.
LUDOVICO MARTELLI S.p.A is committed to making its website https://proraso.com/ accessible, in accordance with Law No. 4 of 9 January 2004.
This accessibility statement applies to [website/mobile application].
Certifying body involved: AccessiWay S.r.l. – P.IVA: 12419990010
Regulatory References
- Law 4/2004 “Provisions to facilitate access by disabled subjects to IT tools”
- Legislative Decree 82/2022 transposing EU Directive 2019/882 (European Accessibility Act)
- AgID Guidelines on the accessibility of IT tools
Last modified: 18/08/2026
Next expected update: August 2027
Website publication date: 20/09/2021
Usability tests were performed: yes
Content Management System (CMS) used: WordPress
Structure Information
Number of employees with disabilities in the company: 10
Number of workstations for employees with disabilities: 3
See the “EN301549 Technical Report” document. CLICK HERE
